Please read these terms carefully before using our site or placing an order
These Terms of Service ("Terms") govern your access to and use of the Luxin website, products, and services. By visiting our site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Luxin is a mobile accessories brand offering charging cables, cases, screen protectors, and related products. References to "Luxin," "we," "us," or "our" refer to the Luxin brand and its operator. References to "you" refer to the customer or visitor using our website.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account or place an order. By using our site, you represent that you meet this requirement.
When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@getluxin.com if you suspect unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.
By placing an order, you confirm that all information provided is accurate and that you are authorized to use the payment method submitted. Payments are processed securely by our third-party payment processors; we do not store full card details. All prices are listed in U.S. dollars unless otherwise stated.
Estimated shipping times are not guaranteed. Title and risk of loss for products pass to you upon our carrier's acceptance of the shipment. Please see our Return & Warranty Policy for details on shipping, returns, and warranty claims.
Returns, refunds, and warranty claims are handled in accordance with our Return & Warranty Policy, which is incorporated into these Terms by reference.
Submitting a distributor application does not guarantee approval. We review applications at our discretion and may approve, decline, or request additional information. Approved distributor accounts must comply with any applicable wholesale terms communicated separately.
You agree not to: use our site for any unlawful purpose; attempt to gain unauthorized access to our systems or accounts; interfere with the operation of our website; scrape, copy, or resell our content without permission; or submit false, fraudulent, or misleading information.
All content on this site — including text, graphics, logos, product images, and software — is owned by or licensed to Luxin and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
Our website and products are provided "as is" and "as available" without warranties of any kind, express or implied, except as expressly stated in our Return & Warranty Policy. We do not guarantee that our website will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Luxin shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
You agree to indemnify and hold Luxin harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website or products.
These Terms are governed by the laws of the United States and the state in which Luxin operates, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of that jurisdiction unless otherwise required by applicable law.
We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated Terms.